Patient Information


Cancellation/ No Show Policy+

Our office has a 24-hour cancellation policy.  Our intent is to give each patient the time and attention she deserves. Please contact us 24 hours prior to your appointment if you will be unable to attend.

There is a $25 charge for no-shows. Unanticipated no-shows increase the overall wait time for appointments and disrupt the doctor schedules. We will contact you the day before to remind you of your appointment and you can cancel or reschedule if necessary.

Late Arrivals+

We strive to stay on schedule throughout the day. If you are late for your appointment, you will affect the other patients in the office. If you arrive 15 minutes late without notifying our office about being late, we will make our best effort to see you the same day but, on occasion you may be asked to wait or reschedule your appointment.


If you have an emergency during regular office hours, please call the office and speak directly to the receptionist. If your emergency is after 5 p.m. or on the weekend, you may call our office and the answering service will relay your message to Dr. Firouzbakht or one of the on-call physicians. You will receive a call back within a few hours, depending on the severity of your situation. If you have a non-emergency situation, you will receive a call within the next business day.

Messages for the Doctor+

Non-emergency messages for the doctor will be returned within 24 hours. Please leave information about the nature of your call so we can best handle the message quickly. Make sure we have current contact information as well.

Prescription Refills+

Prescriptions will be refilled within 24 hours. Please make sure that we have your current pharmacy information. In most cases, we cannot refill a prescription unless we have seen you in the office in the last 12 months. This ensures that your medical information is current and you have not had any complications from the medication. Prescriptions will not be refilled on the weekends.

Hospital Affiliations+
  • Texas Health Harris Methodist Hospital, Fort Worth  
  • Baylor All Saints Medical Center’s Andrews Women’s Hospital
  • Baylor Surgical
Insurance Information+

We have a sophisticated office and are conveniently located at 1125 S. Hendersn St  in Ft. Worth, TX 76104. We accept a wide variety of insurance providers including:

  • AARP Medicare Complete
  • Aetna Medicare Advantage PPO/HMO
  • Aetna Medicaid
  • Aetna Commercial
  • Averde
  • Baylor Scott & White
  • Cook Children’s Medicaid
  • Coventry (Cigna) (HCC)
  • Coventry Advantra MA PPO (Cigna)
  • First Health (Cigna)
  • Calacy Healthcare PPO
  • GPA
  • GEHA
  • HealthSmart ACCEL
  • HealthSmart GEPO
  • HealthSmart PPO
  • Humana Choice Care PPO
  • Humana Medicare PPO
  • Humana Medicare PFFS
  • Humana Medicare HMO
  • Humana Military / Tricare Prime
  • MCR 
  • MCD (Traditional)
  • MultiPlan PPO 
  • PHCS (GPA)
  • Prime Health Services
  • Smart Care
  • Texan Plus (Universal American)
  • Today’s Options (Universal American)
  • UMR (United Healthcare)
  • United Healthcare
  • United Healthcare Golden Rule
  • United Healthcare MCR Advantage

* Please familiarize yourself with the terms of your insurance regarding deductibles and co-pays. Our office staff will gladly help you with any questions you may have.

Patient Portal+

Click here to visit our Patient Portal.


If you are a new patient with a first appointment scheduled with us, you may download and print off the following forms to fill out and bring with you to your first appointment:

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Our Location

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Hours of Operation

Our Regular Schedule


8:30 am-4:30 pm


8:30 am-4:30 pm


8:30 am-4:30 pm


8:30 am-4:30 pm


8:30 am-12:00 pm